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Top quality training on how to conduct investigations, delivered by world-class experts
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Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
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Interested in training tailored specifically to the type of investigations you do?
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Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women's Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

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Testimonials

Covered a great deal in one day – good info

Director
Alberta Solicitor General and Public Security

Excellent course. Very interesting and well presented.

Compliance Officer
Canadian Grain Commission

Very informative and useful

Investigator
Alberta Transportation Carrier Services

Information is very in depth and relevant

Area Manager Seniors Health
AHS

Great course. Appreciate the real life examples to supplement the techniques

Manager Program Support, City of Toronto

Very interesting and would recommend highly. Enjoyed the examples

Staff member, Nova Scotia College of Pharmacists

Very relevant to administrative investigations

Investigations / Security Operations
Health Canada

Wonderful presentation. I particularly liked the examples the instructor provided

Privacy / ATIP analyst
Department of Fisheries and Oceans

All very relevant. Well prepared, informative course

Regulatory Services Coordinator
College of Physicians and Surgeons of Saskatchewan

The course gives the basic information that helps me understand the whole investigative process.

Human Resources Manager
Telus Communications

Gareth Jones is a very dynamic, well-informed presenter

Clinic Supervisor
U of A Hospital

Great presentation

Laboratory Supervisor. AHS

Instructor extremely knowledgeable and passionate about his subject

Team Leader
CF Grievance Board

Nicely paced, good balance of lecture, video and exercise

Investigations, Mediation and Conciliation Officer
Public Service Commission, Government of Canada

Excellent

Unit Manager AHS

Very well presented and easy to follow

Traffic Officer
Ministry of Highways and Infrastructure

Excellent course full of relevant information to build investigative structure that is adaptable to any investigative style

Investigator, Commissionaires Ottawa

Very interesting. Loved the examples

Team Leader
RCMP

The course was great

Genealogist
Metis Nation – Saskatchewan

Enjoyed the format - You 'practiced what you preached' in terms of stories, reinforcement and repetition

Native Women's Association of Canada

This was mandatory training, thankfully

Information Commissioner of Canada

Very good speaker and videos

Investigator
Public Service Commission

Excellent

Investigator
Calgary Transit Public Safety and Enforcement

Very well presented

Security Incident Responder: Epcor Utilities Inc

Great case study

Molson Coors
HR Manager

Excellent information. Provides me with more tools in order to do my job

HR Client Services Advisor
AHS

Great materials

Supervisor HR
Glencore, Kidd Operations

Great course

Director of Human Resources
Town of High River, Alberta

Very detailed and thorough course – informative and interesting presentation

Investigator
College of Massage Therapists of BC

excellent and very helpful

Executive Director, ADR Chambers