Check out our new:
- Investigating Discrimination in the Workplace
- Workplace Assessments: Identifying and Solving Issues Before They Become Investigations
- Equity, Diversity and Inclusion Best Practices in Workplace Conflict Resolutions & Investigations
- An Investigator’s Guide to Preparing for a Hearing, Adjudication or Trial
- Workplace Restoration
- Investigating Allegations of Harassment and Sexual Harassment Course
- The P.E.A.C.E. Interview Framework
Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.
Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.
Upcoming Courses
Participants have included:
- investigators
- human resources professionals
- auditors,
- compliance officers
- regulators
- inspectors
- complaint handlers
- lawyers
- policy analysts
- front-line managers and executives responsible for overseeing investigations
- union officials
- law enforcement
- security/loss prevention experts
- insurance adjusters
- diversity and equity professionals
- human rights officers and analysts
…and many others, from many other fields.
The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.
Interested in training tailored specifically to the type of investigations you do? We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:
- Exxon Mobil
- Law Society of British Columbia,
- Public Service Commission of Canada
- Ontario College of Teachers
- Office of the Correctional Investigator of Canada
- Vancouver Coastal Health
- Department of Labour and Advanced Education, Government of Nova Scotia
- Languages Commissioner of Nunavut
- Organization for Security and Cooperation in Europe (OSCE)
- RCMP Complaints Commission
- Asia Pacific Forum
- Office of the Public Guardian of Alberta
- Service Canada, Special Investigations Unit
- Native Women's Association of Canada
- Office of the Information Commissioner of Canada
- BC Ministry of Health
- Canada Border Services Agency, Human Resources Branch
…and lots of other agencies and organizations.
We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.
The courses are a great refresher for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.
See the testimonials page for feedback from participants!
Click On The Links For Details
- Investigations Training Suite
- How To Investigate: The Fundamentals Of Effective Fact-Finding
- Investigative Interviewing
- Investigating Allegations of Harassment and Sexual Harassment in the Workplace
- Report Writing for Investigators
- How to Use the Internet as an Investigative and Research Tool
- How to Prepare for the Hearing, Adjudication or Trial
- Financial Investigations Training
- Customized Investigative Training
- Conducting Investigations on Campus
- Workplace Investigations Courses
- Investigative Consulting
- Specialist Courses
Contact us for lots more information.
Testimonials
Tons of information – well presented!
Quality Risk Management Coordinator
Yellowknife Health and Social Services
Gareth was an absolute delight to listen to and had a wealth of knowledge to share. The session was so insightful and infused with humour……
Owner, HR firm
Great course!
Chief, Recruitment and Labour Relations. Public Prosecution Service of Canada
Very good
Investigator
Saskatchewan Liquor and Gaming Authority
Gareth was extremely engaging – captivating examples.
Senior Human Resources Advisor, Infrastructure Canada
Excellent. Will recommend the course to others including my staff
Manager Financial Policy and Compliance
BC Ministry of Forests, Lands and Natural Resources
Very interesting. Enjoyed the concrete examples
Officer
Office of Conflict of Interest and Ethics Commission
The querulant complainant section was especially useful
Unit Supervisor, Surgery
Covenant Health
Excellent examples. Excellent Instructor. The lady greeting us was excellent too!
Field Industrial Security Officer
Public Works and Government Services Canada
Excellent information. Provides me with more tools in order to do my job
HR Client Services Advisor
AHS
A great course. It was useful to have it tailored to the type of work we do here. Received some great tips on interviewing.
Investigator
Law Society of British Columbia
Excellent. All investigators should take this course
Office of the Information Commissioner
Gareth was extremely engaging – captivating examples
Senior Human Resources Advisor
Infrastructure Canada
Everything was useful. Very good!
Auditor, RCMP
a very valuable experience
Investigator
Protection and Investigation Services Houses of Parliament
Exceptional, informative session that has improved my work methods significantly
Occupational Health and Safety, Investigations and Mining Alberta
It will all be useful
HR Specialist
Epcor Utilities Inc
Very informative
Senior Compliance Investigator, Combined Insurance
Excellent
Investigator
Calgary Transit Public Safety and Enforcement
Excellent course full of relevant information to build investigative structure that is adaptable to any investigative style
Investigator, Commissionaires Ottawa
Fantastic course
Assistant Director, Security. Justice and Solicitor General.
Excellent presentation
Manager Community Health Operations: Beaufort Delta Health and Social Services. North West Territories
Great day. Lots of good information.
Complaints Consultant
Alberta College of Teachers
Gareth was extremely engaging – captivating examples
Senior Human Resources Advisor
Infrastructure Canada
Excellent and informative
Supervisor
House of Commons Security Services
All very relevant. Well prepared, informative course
Regulatory Services Coordinator
College of Physicians and Surgeons of Saskatchewan
Great refresher
Senior Human Resources Advisor
Alberta Health Services
Information is very in depth and relevant
Area Manager Seniors Health
AHS
Strongly agree that this is relevant to my work
Director of Administration
Long Term Care Facility
Awesome! Great content and advice. I would recommend it to any oversight body employee.
Manager, Canadian Human Rights Commission