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Top quality training on how to conduct investigations, delivered by world-class experts
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Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
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Interested in training tailored specifically to the type of investigations you do?
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Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women's Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

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Testimonials

Tons of information – well presented!

Quality Risk Management Coordinator
Yellowknife Health and Social Services

Gareth was an absolute delight to listen to and had a wealth of knowledge to share. The session was so insightful and infused with humour……

Owner, HR firm

Great course!


Chief, Recruitment and Labour Relations. Public Prosecution Service of Canada

Very good

Investigator
Saskatchewan Liquor and Gaming Authority

Gareth was extremely engaging – captivating examples.


Senior Human Resources Advisor, Infrastructure Canada

Excellent. Will recommend the course to others including my staff

Manager Financial Policy and Compliance
BC Ministry of Forests, Lands and Natural Resources

Very interesting. Enjoyed the concrete examples

Officer
Office of Conflict of Interest and Ethics Commission

The querulant complainant section was especially useful

Unit Supervisor, Surgery
Covenant Health

Excellent examples. Excellent Instructor. The lady greeting us was excellent too!

Field Industrial Security Officer
Public Works and Government Services Canada

Excellent information. Provides me with more tools in order to do my job

HR Client Services Advisor
AHS

A great course. It was useful to have it tailored to the type of work we do here. Received some great tips on interviewing.

Investigator
Law Society of British Columbia

Excellent. All investigators should take this course

Office of the Information Commissioner

Gareth was extremely engaging – captivating examples

Senior Human Resources Advisor
Infrastructure Canada

Everything was useful. Very good!

Auditor, RCMP

a very valuable experience

Investigator
Protection and Investigation Services Houses of Parliament

Exceptional, informative session that has improved my work methods significantly

Occupational Health and Safety, Investigations and Mining Alberta

It will all be useful

HR Specialist
Epcor Utilities Inc

Very informative

Senior Compliance Investigator, Combined Insurance

Excellent

Investigator
Calgary Transit Public Safety and Enforcement

Excellent course full of relevant information to build investigative structure that is adaptable to any investigative style

Investigator, Commissionaires Ottawa

Fantastic course

Assistant Director, Security. Justice and Solicitor General.

Excellent presentation

Manager Community Health Operations: Beaufort Delta Health and Social Services. North West Territories

Great day. Lots of good information.

Complaints Consultant
Alberta College of Teachers

Gareth was extremely engaging – captivating examples

Senior Human Resources Advisor
Infrastructure Canada

Excellent and informative

Supervisor
House of Commons Security Services

All very relevant. Well prepared, informative course

Regulatory Services Coordinator
College of Physicians and Surgeons of Saskatchewan

Great refresher

Senior Human Resources Advisor
Alberta Health Services

Information is very in depth and relevant

Area Manager Seniors Health
AHS

Strongly agree that this is relevant to my work

Director of Administration
Long Term Care Facility

Awesome! Great content and advice. I would recommend it to any oversight body employee.


Manager, Canadian Human Rights Commission