
Check out our new:
- Investigating Discrimination in the Workplace
- Workplace Assessments: Identifying and Solving Issues Before They Become Investigations
- Equity, Diversity and Inclusion Best Practices in Workplace Conflict Resolutions & Investigations
- An Investigator’s Guide to Preparing for a Hearing, Adjudication or Trial
- Workplace Restoration
- Investigating Allegations of Harassment and Sexual Harassment Course
- The P.E.A.C.E. Interview Framework
Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.
Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.
Upcoming Courses
Participants have included:
- investigators
- human resources professionals
- auditors,
- compliance officers
- regulators
- inspectors
- complaint handlers
- lawyers
- policy analysts
- front-line managers and executives responsible for overseeing investigations
- union officials
- law enforcement
- security/loss prevention experts
- insurance adjusters
- diversity and equity professionals
- human rights officers and analysts
…and many others, from many other fields.
The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.
Interested in training tailored specifically to the type of investigations you do? We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:
- Exxon Mobil
- Law Society of British Columbia,
- Public Service Commission of Canada
- Ontario College of Teachers
- Office of the Correctional Investigator of Canada
- Vancouver Coastal Health
- Department of Labour and Advanced Education, Government of Nova Scotia
- Languages Commissioner of Nunavut
- Organization for Security and Cooperation in Europe (OSCE)
- RCMP Complaints Commission
- Asia Pacific Forum
- Office of the Public Guardian of Alberta
- Service Canada, Special Investigations Unit
- Native Women's Association of Canada
- Office of the Information Commissioner of Canada
- BC Ministry of Health
- Canada Border Services Agency, Human Resources Branch
…and lots of other agencies and organizations.
We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.
The courses are a great refresher for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.
See the testimonials page for feedback from participants!
Click On The Links For Details
- Investigations Training Suite
- How To Investigate: The Fundamentals Of Effective Fact-Finding
- Investigative Interviewing
- Investigating Allegations of Harassment and Sexual Harassment in the Workplace
- Report Writing for Investigators
- How to Use the Internet as an Investigative and Research Tool
- How to Prepare for the Hearing, Adjudication or Trial
- Financial Investigations Training
- Customized Investigative Training
- Conducting Investigations on Campus
- Workplace Investigations Courses
- Investigative Consulting
- Specialist Courses
Contact us for lots more information.
Testimonials
Covered a great deal in one day – good info
Director
Alberta Solicitor General and Public Security
Excellent course. Very interesting and well presented.
Compliance Officer
Canadian Grain Commission
Very informative and useful
Investigator
Alberta Transportation Carrier Services
Information is very in depth and relevant
Area Manager Seniors Health
AHS
Great course. Appreciate the real life examples to supplement the techniques
Manager Program Support, City of Toronto
Very interesting and would recommend highly. Enjoyed the examples
Staff member, Nova Scotia College of Pharmacists
Very relevant to administrative investigations
Investigations / Security Operations
Health Canada
Wonderful presentation. I particularly liked the examples the instructor provided
Privacy / ATIP analyst
Department of Fisheries and Oceans
All very relevant. Well prepared, informative course
Regulatory Services Coordinator
College of Physicians and Surgeons of Saskatchewan
The course gives the basic information that helps me understand the whole investigative process.
Human Resources Manager
Telus Communications
Gareth Jones is a very dynamic, well-informed presenter
Clinic Supervisor
U of A Hospital
Great presentation
Laboratory Supervisor. AHS
Instructor extremely knowledgeable and passionate about his subject
Team Leader
CF Grievance Board
Nicely paced, good balance of lecture, video and exercise
Investigations, Mediation and Conciliation Officer
Public Service Commission, Government of Canada
Excellent
Unit Manager AHS
Very well presented and easy to follow
Traffic Officer
Ministry of Highways and Infrastructure
Excellent course full of relevant information to build investigative structure that is adaptable to any investigative style
Investigator, Commissionaires Ottawa
Very interesting. Loved the examples
Team Leader
RCMP
The course was great
Genealogist
Metis Nation – Saskatchewan
Enjoyed the format - You 'practiced what you preached' in terms of stories, reinforcement and repetition
Native Women's Association of Canada
This was mandatory training, thankfully
Information Commissioner of Canada
Very good speaker and videos
Investigator
Public Service Commission
Excellent
Investigator
Calgary Transit Public Safety and Enforcement
Very well presented
Security Incident Responder: Epcor Utilities Inc
Great case study
Molson Coors
HR Manager
Excellent information. Provides me with more tools in order to do my job
HR Client Services Advisor
AHS
Great materials
Supervisor HR
Glencore, Kidd Operations
Great course
Director of Human Resources
Town of High River, Alberta
Very detailed and thorough course – informative and interesting presentation
Investigator
College of Massage Therapists of BC
excellent and very helpful
Executive Director, ADR Chambers